Contact & Support

Before You Reach Out

Check our FAQs — most common questions are answered there:

• Switching Presets
• Custom Colors
• Custom Fonts
• Page Speed
• Third-Party Apps
• Custom CSS
• Updating the Theme

Get Help

We typically respond within 1–2 business days.

Submit a support request: Open Support Form

When submitting a request, please include:

• Your store URL (e.g., yourstore.myshopify.com)
• Which preset you're using (Vitrine, Runway, or Salon)
• A description of the issue or question
• A screenshot if the issue is visual (optional)